Question 1

Is this right for me?

Accepted Answer

If you're past the worst of it and ready to build the next chapter — yes. If you're in active crisis, the discovery call will be honest about whether coaching is the right fit right now, or whether something else should come first.

Question 2

What if I miss a week?

Accepted Answer

Life happens. Sessions can be moved within the same week — just give as much notice as you can. The WhatsApp line stays open throughout.

Question 3

What's the refund policy?

Accepted Answer

The discovery call exists so we both walk in confident it's a fit. Once the programme starts, payments aren't refundable — but if something major changes, talk to Taff. He's a person, not a policy.

Question 4

Can I upgrade to VIP later?

Accepted Answer

Yes. You can upgrade at any point — you'll just pay the difference. Most people decide after the first couple of sessions whether they want the extra support.